MyCaseViewer

Deliver surveillance and case files with a secure link, not a stack of DVDs.

MyCaseViewer turns your surveillance video, reports, photos, and audio into a polished, secure web presentation — branded as your firm — that your client views instantly on any device, with nothing to install.

7-day free trial · cancel any time

What your client sees — on your domain, under your brand.

1. Upload the case
Add surveillance video, audio, photos, and reports — full-length files welcome. Everything is encrypted in transit and at rest.
2. Send one link
Each case gets a private, unguessable link. Add a password for sensitive material and share it separately.
3. Your client views instantly
No accounts, no software, no DVDs. They stream video and read reports right in the browser — and download only what you allow.
Built for investigators
Organize deliverables by case and cross-link related work, so your client sees the whole picture — surveillance, reports, photos, and audio in one branded page.
Confidential by design
Unguessable links, optional passwords, and view-only delivery — sensitive footage streams but can't be saved or forwarded when you seal it.
Your brand, your domain
Your banner, your logo on the player, and your own domain — clients view at evidence.yourfirm.com and see your firm, never ours.
Retention & proof of delivery
Files auto-expire on your schedule with client warnings first, and every view and download is time-stamped so you can prove what was delivered and when.

Proof, not just delivery

Anyone can send a file. This proves what happened to it.

The moment a case matters — a disputed claim, a deposition, a motion — the question stops being “did you send it?” and becomes “prove it.” Every delivery here answers that on its own.

A separate link for every recipient
Send the same case to the adjuster, the attorney, and the client on their own links. Every view and download is attributed to the person whose link was used, and you can revoke one recipient without disturbing the others.
Know the moment it's opened
You get an email the first time a client opens their case, so you stop wondering whether the delivery landed and can follow up on the ones that didn't.
Certificate of Delivery
One printable record of what was delivered, to whom, and when each item was first opened — with IP and device against every event. Chain of custody you can hand to counsel instead of reconstructing from memory.
Legal hold when deletion would be spoliation
Put a case under hold and it stops expiring, refuses every deletion request — including yours — and records each placement and release in a tamper-evident log that is verified on the certificate.

Storage architecture

Your evidence isn't sitting in one hackable bucket

Most platforms hand your files to a single centralized cloud, where everyone's data lives behind one perimeter — one enormous, obvious target. MyCaseViewer stores case files on decentralized object storage instead: encrypted, broken into fragments, and scattered across independently operated nodes, so there is no central vault for anyone to walk out of.

No central vault to breach
Conventional cloud storage concentrates millions of customers' files in one provider's data centers — which is exactly why a single misconfigured bucket or one insider makes headlines. Your case files are never pooled in a vault like that, so there's no single target painted on them.
Distributed across independent operators
Each file is encrypted, then erasure-coded into 80 pieces spread across uncorrelated nodes run by separate operators worldwide. Any 29 of those pieces rebuild the file, and no single operator ever holds more than one fragment of it.
One fragment is useless alone
Breaching a node yields a single encrypted shard of one segment — not a viewable file. An attacker would need to compromise at least 29 separately owned machines, on different networks behind different firewalls, and would still be left holding ciphertext.
Redundant by design
Because only 29 of 80 pieces are needed to reconstruct your data, drive failures, outages, and nodes going offline don't cost you a file. Lost pieces are continuously repaired in the background.
Locked down on our side too
Nothing is ever public. Files are encrypted in transit and at rest, buckets have no public access, and every view or download is served through a signed link that expires in minutes — so even a forwarded URL goes dead.
Provable custody
Every open and every download is time-stamped with IP and device, files auto-expire on the schedule you set, and modern Word and Excel documents render inside your client's own browser rather than being handed to a converter.

Compliance & due diligence

Encryption in transit and at rest, no public buckets, expiring signed links, enforced retention, and a complete access audit trail are the storage-side controls your clients' vendor reviews ask about — and they're built in, not add-ons. Our application and database infrastructure runs on SOC 2 Type II–attested providers. When a client mandates a named attestation for the stored files themselves, we can provision your account on storage hosted exclusively in SOC 2 Type II–attested, US-only facilities. See Corporate and Enterprise plans.

Questions investigators ask

Does my client need an account, an app, or anything installed?

No. You send one link and it opens in whatever browser they already have, on a phone, tablet, or computer. There is nothing to sign up for, nothing to install, and no DVD to mail. If they can open a web page, they can view the case.

Can my client download or forward the files?

That is your decision, case by case. You can allow full downloads, allow them on selected files only, or seal the case so it streams with no download option at all. Every file is served through a signed link that expires within minutes, so a URL copied out of the page stops working almost immediately, and the case link itself is unguessable and can carry a password. What no platform can prevent is someone recording their own screen, so treat view-only as control over redistribution rather than a guarantee of secrecy.

What can I send, and how big can the files be?

Full-length surveillance video, audio, photos, PDFs, and Word or Excel documents. Per-file limits run from 10 GB on Basic to 100 GB on Enterprise, because these are uncut surveillance files rather than clips. Formats a browser cannot play on its own — older Office documents, HEIC photos from an iPhone, unusual video containers — are converted automatically, so your client never has to go looking for the right software.

Where are my case files actually stored?

On decentralized object storage rather than in one provider's data center. Each file is encrypted, then erasure-coded into 80 fragments spread across nodes run by independent operators. Any 29 fragments rebuild the file, and no single operator ever holds more than one fragment of it, so breaching a node yields an encrypted shard of one segment instead of a viewable file. There is no central vault holding every customer's evidence behind a single perimeter.

Is MyCaseViewer SOC 2 compliant?

Our application and database infrastructure runs on SOC 2 Type II–attested providers. For the stored files themselves, we can provision your account on storage hosted exclusively in SOC 2 Type II–attested, US-only facilities when a client's vendor review requires a named attestation. The controls those reviews ask about — encryption in transit and at rest, no public buckets, expiring signed links, enforced retention, and a complete access audit trail — are built in on every plan.

Does anything leave your platform to a third party?

Modern Word and Excel documents are rendered inside your client's own browser, so the file is never handed to an outside service to be read. Only legacy formats that browsers genuinely cannot display — older .doc and .ppt files, HEIC photos, unusual video containers — pass through a conversion service, and only for as long as the conversion takes. Video that already plays in a browser, along with audio, photos, and PDFs, goes nowhere but to your client.

How long do files stay available?

Each case has a retention window: 7 days on the trial and 14 to 60 days on paid plans, or a custom timer you set per case. The window runs from your client's first view, or from upload if they never open it. Your client is warned before a case expires, and you can extend it yourself or issue an extension code they redeem on their own.

A case expired — can you restore it?

No. Expiry is a real deletion rather than a recycle bin: the files are removed from storage and cannot be brought back by us or by anyone else. That is deliberate, because a platform that can quietly resurrect deleted evidence is not one you want holding it. Keep your own master copies, and place a legal hold on anything that must not be deleted.

Can I prove what I delivered and when?

Yes. Every open and every download is time-stamped with the viewer's IP address and device, and when you send individual links to several recipients, each event is attributed to the person whose link was used. You can print a Certificate of Delivery listing exactly what was delivered, to whom, and when each item was first opened.

What if the case goes to litigation and nothing can be deleted?

Place a legal hold on it. The case stops expiring, the system refuses every request to delete it — including your own — and each placement or release is written to an append-only, hash-chained log, so an altered or missing entry is detectable and is reported on the certificate. Because a held case cannot be deleted, its storage continues after a subscription ends and is billed monthly until the hold is lifted.

See section 3 of the Terms of Service

How does the free trial work?

Seven days, on any plan. You add a card up front so there is no interruption if you decide to keep it, nothing is charged until the trial ends, and you can cancel any time before then. Card details are entered on Stripe's own checkout page and never touch our servers.

Plans that scale with the file, not the seat

Priced on what actually costs us money — how large your files are and how long they stay up. Unlimited cases and unlimited recipients on every plan.

Basic

$19/mo

Up to 10 GB per file · 14-day links
Pro

$49/mo

Up to 25 GB per file · 30-day links
Corporate

$99/mo

Up to 50 GB per file · 60-day links
Enterprise

$199/mo

Up to 100 GB per file · 60-day links
Start your free trialCompare plans

7 days free on any plan. Send yourself a case and see what your client sees before you pay anything.