Deliver surveillance and case files with a secure link, not a stack of DVDs.
MyCaseViewer turns your surveillance video, reports, photos, and audio into a polished, secure web presentation — branded as your firm — that your client views instantly on any device, with nothing to install.
7-day free trial · cancel any time
What your client sees — on your domain, under your brand.
Proof, not just delivery
Anyone can send a file. This proves what happened to it.
The moment a case matters — a disputed claim, a deposition, a motion — the question stops being “did you send it?” and becomes “prove it.” Every delivery here answers that on its own.
Storage architecture
Your evidence isn't sitting in one hackable bucket
Most platforms hand your files to a single centralized cloud, where everyone's data lives behind one perimeter — one enormous, obvious target. MyCaseViewer stores case files on decentralized object storage instead: encrypted, broken into fragments, and scattered across independently operated nodes, so there is no central vault for anyone to walk out of.
Compliance & due diligence
Encryption in transit and at rest, no public buckets, expiring signed links, enforced retention, and a complete access audit trail are the storage-side controls your clients' vendor reviews ask about — and they're built in, not add-ons. Our application and database infrastructure runs on SOC 2 Type II–attested providers. When a client mandates a named attestation for the stored files themselves, we can provision your account on storage hosted exclusively in SOC 2 Type II–attested, US-only facilities. See Corporate and Enterprise plans.
Questions investigators ask
Does my client need an account, an app, or anything installed?
No. You send one link and it opens in whatever browser they already have, on a phone, tablet, or computer. There is nothing to sign up for, nothing to install, and no DVD to mail. If they can open a web page, they can view the case.
Can my client download or forward the files?
That is your decision, case by case. You can allow full downloads, allow them on selected files only, or seal the case so it streams with no download option at all. Every file is served through a signed link that expires within minutes, so a URL copied out of the page stops working almost immediately, and the case link itself is unguessable and can carry a password. What no platform can prevent is someone recording their own screen, so treat view-only as control over redistribution rather than a guarantee of secrecy.
What can I send, and how big can the files be?
Full-length surveillance video, audio, photos, PDFs, and Word or Excel documents. Per-file limits run from 10 GB on Basic to 100 GB on Enterprise, because these are uncut surveillance files rather than clips. Formats a browser cannot play on its own — older Office documents, HEIC photos from an iPhone, unusual video containers — are converted automatically, so your client never has to go looking for the right software.
Where are my case files actually stored?
On decentralized object storage rather than in one provider's data center. Each file is encrypted, then erasure-coded into 80 fragments spread across nodes run by independent operators. Any 29 fragments rebuild the file, and no single operator ever holds more than one fragment of it, so breaching a node yields an encrypted shard of one segment instead of a viewable file. There is no central vault holding every customer's evidence behind a single perimeter.
Is MyCaseViewer SOC 2 compliant?
Our application and database infrastructure runs on SOC 2 Type II–attested providers. For the stored files themselves, we can provision your account on storage hosted exclusively in SOC 2 Type II–attested, US-only facilities when a client's vendor review requires a named attestation. The controls those reviews ask about — encryption in transit and at rest, no public buckets, expiring signed links, enforced retention, and a complete access audit trail — are built in on every plan.
Does anything leave your platform to a third party?
Modern Word and Excel documents are rendered inside your client's own browser, so the file is never handed to an outside service to be read. Only legacy formats that browsers genuinely cannot display — older .doc and .ppt files, HEIC photos, unusual video containers — pass through a conversion service, and only for as long as the conversion takes. Video that already plays in a browser, along with audio, photos, and PDFs, goes nowhere but to your client.
How long do files stay available?
Each case has a retention window: 7 days on the trial and 14 to 60 days on paid plans, or a custom timer you set per case. The window runs from your client's first view, or from upload if they never open it. Your client is warned before a case expires, and you can extend it yourself or issue an extension code they redeem on their own.
A case expired — can you restore it?
No. Expiry is a real deletion rather than a recycle bin: the files are removed from storage and cannot be brought back by us or by anyone else. That is deliberate, because a platform that can quietly resurrect deleted evidence is not one you want holding it. Keep your own master copies, and place a legal hold on anything that must not be deleted.
Can I prove what I delivered and when?
Yes. Every open and every download is time-stamped with the viewer's IP address and device, and when you send individual links to several recipients, each event is attributed to the person whose link was used. You can print a Certificate of Delivery listing exactly what was delivered, to whom, and when each item was first opened.
What if the case goes to litigation and nothing can be deleted?
Place a legal hold on it. The case stops expiring, the system refuses every request to delete it — including your own — and each placement or release is written to an append-only, hash-chained log, so an altered or missing entry is detectable and is reported on the certificate. Because a held case cannot be deleted, its storage continues after a subscription ends and is billed monthly until the hold is lifted.
How does the free trial work?
Seven days, on any plan. You add a card up front so there is no interruption if you decide to keep it, nothing is charged until the trial ends, and you can cancel any time before then. Card details are entered on Stripe's own checkout page and never touch our servers.
Plans that scale with the file, not the seat
Priced on what actually costs us money — how large your files are and how long they stay up. Unlimited cases and unlimited recipients on every plan.
7 days free on any plan. Send yourself a case and see what your client sees before you pay anything.