Resources

Reference material for investigators, for the attorneys they work with, and for anyone asked to check a MyCaseViewer delivery — written so it can be relied on without taking our word for anything.

How to use MyCaseViewer
The full walkthrough: creating and delivering a case, sealing and legal holds, branding, sub-users and the field upload portal, billing, and what your client sees.
Uploading with a weak, dropped, or missing signal
What genuinely happens when your connection drops mid-upload or isn't there at all, what installing the app does and doesn't change, and how a dropped or queued upload picks back up.
How the blockchain seal works
What happens when a delivery is sealed, what the blockchain timestamp proves, and how anyone can check it with free, standard tools — without contacting us.
Verify a timestamp proof
The reference for checking any MyCaseViewer .ots proof, including the legal-hold history on a Certificate of Delivery, and why we will never verify one for you.